The Data Quality Cost
Bad data breaks automation. Workflows fail on incomplete fields. Leads route to wrong reps. Campaigns email duplicates.
Reporting becomes fiction. Pipeline numbers include duplicate deals. Forecasts are wrong. Leadership decisions are based on noise.
Trust erodes. Sales and marketing distrust the CRM. They keep their own spreadsheets. The system becomes useless.
Cost: 20% of your revenue is at risk. That's industry average for data quality issues.